Team Lead (Medical Donor Assessment & Coordination)

Pay

Market related

Type

Permanent

Experience

5–10 years

Level

Management

Sector

Medical, Health & Social Care

Closes

Open until filled

Recruiter

Pillangó Placements · All jobs at Pillangó Placements

About the role

Looking for a leadership role that combines healthcare, people management, and genuinely meaningful work?

Join an international non-profit organisation working in the healthcare sector, supporting patients and donors through specialised medical processes. The South African operation forms part of a global network, collaborating with medical professionals and international teams to ensure accurate, efficient, and compassionate service delivery.

This hands-on leadership role involves managing a small team responsible for coordinating donor medical assessments, verifying medical suitability, and ensuring that cases progress efficiently through the relevant healthcare processes.

A key summary of the role is outlined below.  A more comprehensive job specification with full details is available after initial contact and a successful CV review.

What you'll be doing

• Lead, motivate, coach, and develop a team of three, managing performance and daily priorities.
• Oversee donor assessment and medical eligibility processes, ensuring cases are handled accurately and efficiently.
• Coordinate operational activities, including medical documentation, logistics, shipping, and export permits.
• Support operational planning, departmental projects, and service improvements.
• Monitor budgets, KPIs, and team performance, identifying opportunities for improvement.
• Maintain high standards of data accuracy, confidentiality, and compliance with relevant healthcare regulations.
• Build strong relationships with laboratories, medical professionals, and local and international teams.
• Remain actively involved in operational cases when needed.

Why consider this opportunity?

• Contribute to meaningful work that makes a difference in patients' lives.
• Lead a specialist team while remaining involved in day-to-day operations.
• Collaborate with international colleagues and healthcare professionals.
• Work in a growing, fast-paced, purpose-driven environment.

What they're looking for

What you'll need

• A relevant degree (BSc or similar).
• At least five years' experience in a comparable role, preferably in healthcare management or a related field.
• A minimum of two years' leadership experience.
• Practical experience in specialised medical processes, donor assessment, or a related healthcare environment.
• Strong organisational, analytical, and problem-solving skills.
• Excellent communication skills, including the ability to explain technical information to non-specialists.
• Confidence using MS Office, particularly Excel, Word, and Outlook.
• A collaborative, detail-oriented approach with sound judgement and discretion.
• Willingness to travel internationally occasionally.

Experience in the NGO or medical aid sector would be advantageous.

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