Patient Support & Sales Lead
via Kivora Technologies · Harare, Zimbabwe
- Pay
- USD 1 000 – USD 1 500 per month
- Type
- Permanent
- Experience
- 3–5 years
- Level
- Management
- Sector
- Health & Fitness
- Closes
- in 29 days
- Recruiter
- Kivora Technologies · All jobs at Kivora Technologies
About the role
A results-driven lead to manage digital services support and grow sales across WhatsApp and phone for a healthcare delivery company.
- Convert enquiries into orders and managed care sign-ups
- Win and grow partners/network accounts
- Manage WhatsApp and VoIP queries so every patient and partner gets a fast, accurate reply
- Run managed care follow-ups: refills, reminders and medical aid queries
- Track every lead and interaction in our CRM, through to close
- Hit response-time and conversion targets, keeping patient information confidential
What they're looking for
- 3+ years in a call centre, sales or customer service role (supervision experience a plus)
- A proven record of closing deals online or by phone, with both patients and businesses
- Hands-on CRM and VoIP experience
- Healthcare experience preferred
- Highly organised, detail-focused and calm under pressure
- Fluent English; Shona and/or Ndebele an advantage
What's on offer
- transport allowance
- data allowance
- commission on closed deals
More sales and marketing jobs · All jobs at Kivora Technologies