Optical Assistant

via Optivet · Cape Town City Centre, Western Cape

Pay
Market related
Type
Permanent
Experience
1–3 years
Level
Mid-level
Sector
Medical, Health & Social Care
Closes
in 122 days
Recruiter
Optivet · All jobs at Optivet

About the role

An exciting opportunity awaits an experienced Optical Assistant at an established, upmarket optometry practice in Cape Town's iconic V&A Waterfront. Known for its commitment to quality eye care and exceptional patient service, the practice seeks a polished, service-driven professional who takes pride in creating a welcoming, seamless patient experience.

The successful candidate will become part of a supportive and dedicated team that values professionalism, teamwork and outstanding standards of patient care. This role is ideal for someone who enjoys a premium retail environment and understands the importance of building positive relationships with patients.

What’s on Offer?

The opportunity to join an established, upmarket optometry practice in one of Cape Town’s most sought-after locations.

A supportive team environment with a shared commitment to quality eye care.

A dynamic role combining patient interaction, eyewear styling and practice support.

Salary: Negotiable, depending on experience.

Candidates who are professional, enthusiastic and passionate about patient service are encouraged to apply.

Apply online or contact Amanda at [email protected] for more information.

  • Welcoming patients and providing professional, friendly assistance.
  • Assisting patients with frame selection and offering guidance on suitable eyewear.
  • Supporting the optometrist during consultations and ensuring a smooth patient journey.
  • Assisting with spectacle collections, adjustments and basic frame fitting.
  • Managing appointments, patient enquiries and general reception duties.
  • Liaising with laboratories and suppliers regarding spectacle orders and deliveries.
  • Maintaining accurate patient records and handling administrative tasks.
  • Ensuring the practice, displays and eyewear collections are presented to the highest standards.
  • Supporting daily practice operations and contributing to an excellent patient experience.

What they're looking for

  • Previous experience working in an optometry practice is essential.
  • Well-presented, professional and confident when interacting with patients.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
  • A patient-focused approach with a passion for delivering exceptional service.
  • A reliable team player who can also work independently.
  • Flexibility to work shifts as required.

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