Junior Microsoft Dynamics 365 Platform Consultant
via Fourier Recruitment · Stellenbosch, Western Cape
- Pay
- R 20 000 – R 25 000 per month
- Type
- Permanent
- Experience
- 1–3 years
- Level
- Junior
- Sector
- IT & Internet
- Closes
- in 30 days
- Recruiter
- Fourier Recruitment · All jobs at Fourier Recruitment
About the role
A junior role focused on the operation, governance, security, and monitoring of Microsoft Dynamics 365 platforms after implementation. The role involves hands-on platform operations across either the Finance and Supply Chain Management track or the Customer Engagement and Power Platform track.
- Log, triage and progress support tickets; gather evidence, investigate independently and escalate with a clear summary when appropriate.
- Assist with environment administration, access and routine operations under supervision and approved controls.
- Support controlled deployments, releases, application updates and application lifecycle management.
- Monitor customer environments, unusual behaviour and emerging risks; maintain platform-health and operational reporting.
- Investigate unfamiliar problems using Microsoft Learn, official documentation, internal knowledge and other credible resources.
- Document changes, findings, decisions, standard operating procedures and repeatable resolutions; keep work items, task trackers, time records and customer updates accurate.
- Communicate professionally with colleagues and, as experience develops, customers, Microsoft support and delivery partners.
- Follow change, security, access and escalation procedures.
- Participate in learning, knowledge sharing, certification plans and continuous service improvement while adapting to changing priorities.
What they're looking for
- Typically 1–2 years in IT, software, technical support, cloud administration or a Microsoft technology role.
- Diploma or degree in IT, Computer Science, Information Systems or a related field preferred; equivalent practical experience considered.
- General technical aptitude, structured troubleshooting, and basic understanding of cloud or business applications.
- Afrikaans proficiency is required, both written and spoken.
- Reliable, organised, attentive to detail and adaptable.
What's on offer
- assigned technical mentor
- structured onboarding
- supervised customer exposure
- peer review for production-impacting activities
- track-aligned certification and learning support
- regular development discussions
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