Junior Implementation Specialist (Project Manager Track)
via Mediro ICT · Cape Town, Western Cape
- Pay
- On application
- Type
- Permanent
- Sector
- IT & Internet
- Closes
- in 23 days
- Recruiter
- Mediro ICT · All jobs at Mediro ICT
About the role
Our client in in Stellenbosch is recruiting for a Junior Implementation Specialist (Project Manager Track) to join their team.
You will collaborate closely with clients, project stakeholders, and internal engineering teams to lead end-to-end software implementations and ongoing platform success.
- Business Analysis & BRS Compilation: Conduct business analysis on client processes and translate functional requirements into detailed Business Requirement Specifications (BRS).
- System Deployment & Onboarding: Implement proprietary enterprise applications (such as Signal Tower, CiiMS Ops, CiiMS Intel, and CiiMS GO) directly into diverse client environments.
- System Administration & Technical Support: Perform routine system administration, troubleshoot operational quality issues, and provide ongoing functional/technical support to client super-users.
- Project Tracking & Governance: Maintain up-to-date project plans, deliverables, risk logs, and timelines using company project management platforms.
- Client Training & Relationship Management: Facilitate user training workshops on system optimization while managing client Service Level Agreements (SLAs) and stakeholder expectations.
What they're looking for
The Essentials (Must-Haves):
- South African Citizen with a completed Grade 12 / Matric certificate.
- Tertiary qualification in Information Systems, Informatics, or a related IT/Project Management discipline.
- Demonstrated understanding of tech ecosystems with prior exposure to system implementations or software projects.
- Valid Driver's License and own reliable vehicle for client engagements.
- High level of computer literacy (MS Word, Excel, PowerPoint) and quick adaptability to master new software applications.
- Clear criminal record and a lifestyle suitable for intense vetting and clearance scrutiny.
- Flexibility to travel domestically/internationally and work adjusted hours when required.
The Game-Changers (Highly Advantageous):
- BSc / BCom Degree in Information Systems / Informatics.
- Project Management Certificate or formal PM methodology exposure.
- Direct exposure or familiarity with enterprise incident management platforms (like CiiMS or Signal Tower).