Intermediate Implementation Specialist (Technical PM) (EvdB)

Pay

On application

Type

Permanent

Sector

IT & Internet

Closes

in 23 days

Recruiter

Mediro ICT · All jobs at Mediro ICT

About the role

Our client in in Stellenbosch is recruiting for Intermediate Implementation Specialist (Technical PM) to join their team.

You will collaborate closely with clients, project stakeholders, and internal engineering teams to lead end-to-end software implementations and ongoing platform success.

• Business Analysis & BRS Compilation: Conduct business analysis on client processes and translate functional requirements into detailed Business Requirement Specifications (BRS).
• System Deployment & Onboarding: Implement proprietary enterprise applications (such as Signal Tower, CiiMS Ops, CiiMS Intel, and CiiMS GO) directly into diverse client environments.
• System Administration & Technical Support: Perform routine system administration, troubleshoot operational quality issues, and provide ongoing functional/technical support to client super-users.
• Project Tracking & Governance: Maintain up-to-date project plans, deliverables, risk logs, and timelines using company project management platforms.
• Client Training & Relationship Management: Facilitate user training workshops on system optimization while managing client Service Level Agreements (SLAs) and stakeholder expectations.

What they're looking for

The Essentials (Must-Haves):

• South African Citizen with a completed Grade 12 / Matric certificate.
• BSc / BCom Degree in Information Systems, Informatics, or a related IT/Project Management discipline.
• 2+ years of hands-on experience leading or executing software system implementations and business analysis workflows.
• Solid project management experience, compiling Business Requirement Specifications (BRS), and managing client SLAs.
• Valid Driver's License and own reliable vehicle for client visits and regional rollouts.
• Clear criminal record and a lifestyle suitable for intense vetting and clearance scrutiny.
• Willingness to travel domestically and internationally, with flexibility to work adjusted hours when required.

The Game-Changers (Highly Advantageous):

• Certified Project Manager (PMP, CAPM, or Scrum Master).
• Prior experience working directly with CiiMS, Signal Tower, or similar risk management/security platforms.
• Proven track record of managing multi-stakeholder client communications and operational deliverables independently.

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