FIT Consultant – Luxury Game Reserve & Spa – Western Cape

via Hospitality Jobs Africa · Green Point, Western Cape

Pay
R 18 000 – R 22 000 per month
Type
Permanent
Experience
3–5 years
Level
Junior
Sector
Hospitality & Catering
Closes
in 30 days
Recruiter
Hospitality Jobs Africa · All jobs at Hospitality Jobs Africa

About the role

Join a world-renowned game reserve and spa celebrated for service excellence, wildlife conservation, renewable energy initiatives and community upliftment. This is an exciting opportunity to help create luxurious African hospitality experiences and memorable stays for individual travellers and small private parties.

Salary: R18,000–R22,000 per month, depending on experience

Location: Head Office, Green Point

  • Manage FIT accommodation and spa enquiries and reservations by phone, email and online booking platforms.
  • Create and coordinate personalised guest itineraries, activities and special requests.
  • Provide concierge assistance, including arranging transport and sharing recommendations.
  • Process payments and booking confirmations, maintaining accurate reservation and revenue records.
  • Liaise with lodge and operations teams to support smooth guest arrivals, stays and departures.
  • Deliver exceptional service and uphold the property’s luxury hospitality standards.

What they're looking for

  • 2–3 years’ experience in a 4- or 5-star lodge or hotel environment is essential.
  • Experience with the Nebula reservation system is highly beneficial.
  • Strong understanding of lodge operations and luxury hospitality standards.
  • Computer literacy and experience using reservation systems.
  • Excellent communication, organisation and customer-service skills.
  • Ability to work effectively under pressure in a high-volume, fast-paced environment.
  • A genuine interest in tourism, hospitality and conservation.

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