East Africa Specialist - Luxury Safari Travel Company - Cape Town

Pay

R 30 000 – R 35 000 per month

Type

Permanent

Experience

5–10 years

Level

Senior

Sector

Hospitality & Catering

Closes

in 60 days

Recruiter

Hospitality Jobs Africa · All jobs at Hospitality Jobs Africa

About the role

Our client, an established luxury African safari company, is seeking an experienced East Africa Specialist to design and sell bespoke luxury safari experiences across Kenya and Tanzania.

This is a senior, sales-focused opportunity for a travel professional with extensive East African destination knowledge, proven safari sales experience and the ability to convert enquiries into high-value bookings.

Cape Town is the preferred location, although suitably qualified candidates based in Johannesburg or elsewhere in South Africa will be considered for remote working arrangements.

The successful candidate will manage the complete guest sales journey, from initial enquiry through to confirmed booking, delivering exceptional service and achieving individual sales targets.

Key responsibilities include:

• Design personalised luxury safari itineraries based on guest interests, budgets and travel preferences.
• Provide expert advice on East African safari destinations, accommodation and experiences.
• Manage enquiries, quotations and bookings from initial contact through to confirmation.
• Convert enquiries into confirmed reservations and achieve sales and revenue targets.
• Build strong relationships with guests through consultative selling and proactive communication.
• Identify opportunities to increase booking values and enhance safari experiences.
• Maintain accurate quotations, booking information and CRM records.
• Use reservation systems and CRM platforms, including HubSpot where applicable.
• Coordinate booking confirmations and operational handovers.
• Work closely with Sales Operations, Guest Services and other departments.
• Maintain current destination, product and luxury safari industry knowledge.
• Deliver consistently high standards of accuracy, responsiveness and guest service.

What they're looking for

• Minimum 5 years' experience selling East African safaris – essential.
• Minimum 10 years' experience in an African inbound retail sales environment – essential.
• Extensive knowledge of Kenya and Tanzania safari destinations.
• Proven ability to achieve individual sales and booking targets.
• Strong experience designing bespoke, high-value safari itineraries.
• Excellent consultative selling and enquiry-conversion skills.
• Strong commercial awareness and understanding of booking values.
• Excellent written and verbal English communication.
• Exceptional organisational and time-management skills.
• Strong attention to detail and booking accuracy.
• Experience using CRM and reservation systems.
• HubSpot experience advantageous.
• Confident working independently and managing multiple enquiries.
• Passionate about luxury African travel and exceptional guest experiences.
• Available for occasional after-hours and weekend support on a rotational basis.
• Willing to travel for business when required.

Salary & Benefits

• Salary: R30,000 – R35,000 per month
• Medical Aid: R1,500 monthly company contribution
• Retirement Annuity: R1,000 monthly company contribution following successful completion of the three-month probation period
• Location: Cape Town preferred; Johannesburg or other South African locations considered for suitably experienced candidates
• Work Arrangement: Remote working available outside Cape Town
• Employment: Full-time, Permanent
• Working Hours: Primarily Monday to Friday, 08:00–17:00, with some flexibility. Rotational after-hours, weekend and emergency support may be required.

More lodge and game reserve jobs · All jobs at Hospitality Jobs Africa