Cashier Supervisor (Kimberley)
via VMD Admin · Kimberley, Northern Cape
- Pay
- Market related
- Type
- Permanent
- Sector
- Wholesale & Retail Trade
- Closes
- in 30 days
- Recruiter
- VMD Admin · All jobs at VMD Admin
About the role
We are seeking a customer service-oriented Cashier Supervisor to join our Sales Team. The successful candidate will oversee daily front-end operations, manage cashier teams, ensures transaction accuracy, and maintains high customer service standards.
- Team Supervision & Scheduling: Assign cashiers to registers, manage break schedules during peak hours, and coordinate staff coverage to minimize customer wait times.
- Cash Management & Reconciliation: Count, verify, and balance cash drawers at the start and end of shifts, reconcile daily cash reports, and investigate register discrepancies (overs and shorts).
- Customer Service & Escalation: Act as the primary point of contact for complex customer complaints, approve returns, exchanges, price overrides, and line voids.
- Training & Coaching: Onboard and train new cashiers on pointof-sale (POS) systems, cash-handling protocols, and store policies
What they're looking for
- Matric / Grade 12 (additional qualification in administration advantageous).
- At least 3 years’ experience in cashhandling and retail cashier experience, with prior leadership or supervisory exposure.
- Fluent in English and Afrikaans (verbal and written).
- Ability to work under pressure and meet deadlines.
- Excellent communication and interpersonal skills.
- High attention to detail and accuracy.
- Strong problemsolving abilities.
- A commitment to service excellence and customer satisfaction.
- Computer Literate.