Assistant Store Manager - Mthatha
at DJ Recruitment Consulting · Mthatha, Eastern Cape
- Pay
- Market related
- Type
- Permanent
- Experience
- 5–10 years
- Level
- Mid-level
- Sector
- Wholesale & Retail Trade
- Closes
- in 29 days
- Employer
- DJ Recruitment Consulting · All jobs at DJ Recruitment Consulting
About the role
Our Client is looking for a hands-on and reliable Assistant Store Manager to support daily operations at their Fruit & Veg retail store in Mthatha. The ideal candidate must have strong leadership skills, be hard-working, and able to assist in driving team performance. You should be comfortable managing and disciplining staff when needed, supporting customer service excellence, and ensuring smooth day-to-day operations.
- Assist the Store Manager in overseeing all store operations
- Lead by example with a strong work ethic and presence on the floor
- Supervise, motivate, and support staff across all departments
- Ensure store policies, procedures, and performance standards are upheld
- Handle staff discipline, timekeeping, and performance management where necessary
- Oversee stock control, receiving, and merchandising processes
- Ensure excellent customer service is maintained at all times
- Deal with escalated customer complaints and resolve issues effectively
- Ensure compliance with health and safety regulations
- Contribute to a clean, organized, and efficient store environment
- Assist with cash-ups, banking, and daily sales reporting
What they're looking for
- Matric Certificate
- Minimum 5 years of retail experience
- At least 2 years in a supervisory or assistant management role
- Experience in the fresh produce or FMCG sector is an advantage
- Proven leadership and people management skills
- Ability to discipline and guide staff professionally
- Strong problem-solving and decision-making abilities
- Excellent organizational and communication skills
- Willingness to work retail hours, including weekends and public holidays
- Reliable, punctual, and committed to high performance
Key competencies:
- Strong leadership presence
- Team motivator and role model
- Conflict resolution and disciplinary capability
- Customer-centric approach
- Results-driven and detail-oriented
Remuneration: market-related salary, based on experience and responsibilities.
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