Administration Manager - Luxury Boutique Hotel - Ballito

Pay

Market related

Type

Permanent

Experience

1–3 years

Level

Mid-level

Sector

Hospitality & Catering

Closes

in 81 days

Recruiter

Hospitality Jobs Africa · All jobs at Hospitality Jobs Africa

About the role

Our client, an established luxury boutique hotel in Ballito, KwaZulu-Natal, is seeking a highly organised, detail-oriented and financially astute Administration Manager to oversee hotel administration, financial reconciliations and stock control.

This is a hands-on position for an experienced hospitality administrator with strong working knowledge of Opera, Simphony and Pastel, and a proven ability to manage complex hotel financial processes accurately.

The successful candidate will work closely with the General Manager and Financial Manager, ensuring that daily financial transactions, reconciliations, reporting and administrative controls are completed efficiently and accurately.

• Oversee daily hotel administration, financial record-keeping and document control.
• Review cashier audits and verify cash postings from restaurant and bar operations.
• Check night audit packs, investigate discrepancies and improve audit procedures.
• Perform daily cash, Speedpoint and bank reconciliations, including three-way verification against Opera and supporting transaction records.
• Reconcile PM accounts, including Dineplan, credit holding, voucher holding, complimentary and promotional accounts.
• Process bank receipts, petty cash transactions and debtor payments in Opera.
• Process food and beverage purchase orders and invoices using Simphony and Pastel.
• Prepare supplier payments and submit supporting documentation to Head Office.
• Manage debtors' accounts, reconciliations and monthly statements.
• Coordinate and reconcile departmental stocktakes, investigate variances and prepare stock reports.
• Reconcile travel agent commissions, including Booking.com and Expedia.
• Calculate departmental gratuities and spa commissions for payroll processing.
• Maintain accurate petty cash and company credit card reconciliations.
• Assist with audit preparation, management meetings and general hotel administration.
• Identify financial irregularities and ensure compliance with hotel procedures.

What they're looking for

• Proven hotel administration and financial management experience – essential.
• Strong practical experience with Opera, Simphony and Pastel – highly important.
• Demonstrated ability to perform daily cash, Speedpoint, bank and PM account reconciliations.
• Solid understanding of hotel night audit procedures and financial controls.
• Proven experience coordinating stocktakes, stock reconciliations and variance investigations.
• Experience managing debtors and reconciling travel agent commissions.
• Good understanding of hotel food and beverage financial administration.
• Strong Microsoft Excel skills and excellent numerical accuracy.
• Exceptional organisational skills and attention to detail.
• Ability to identify discrepancies, resolve problems and meet reporting deadlines.
• Trustworthy, accountable and capable of handling confidential financial information.
• Strong communication skills and the ability to work closely with hotel management.
• Previous experience in a luxury hotel environment advantageous.

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